Contact the captain

Common questions & answers

You will find food-useful information before your purchase of a frying pan by click here.

Kapten Mat continuously updates the assortment in the online store. Currently, it is possible to buy grills, accessories, aprons, t-shirts, spices, book a food session at Captain Mat's home and send video greetings to your best friend.

For smaller packages, we use PostNord Varubrev. DHL is usually used for other packages. For larger & heavier packages, it may happen that the package is left at the door without a signature.

When purchasing goods on the website, you as a customer have a 365-day right of withdrawal that applies from the time you have received a product that you have ordered. The product must be in its original packaging and must not be used. For more information, see Terms and Conditions.

You can find the purchase conditions under Kapten Mat Terms of purchase.

We currently support payments through Klarna (Payment card, Swish, Invoice & Partial payment) & Stripe (Payment card, Apple Pay, Google Pay).

When there are new episodes, I always update my social media with this. If you always want to stay up-to-date, however, I recommend that you subscribe to Youtube & joins mine Section letter!

If you have questions, you are welcome to comment in any channel. Otherwise you can also reach me at info@kaptenmat.se!

You can find all my videos on my Youtube channel, Captain Mat.

Contact Us

Below you will find all the contact details you need to get in touch with Kapten Mat, regardless of whether it concerns questions about my recipes, the online shop or business inquiries. Before you contact me, please take a look at the FAQ next to it and see if you can find the answer to your question.

We are also available to help by phone 033-253000, 7 days a week.

    For companies
    For all business enquiries, please contact info@kaptenmat.se

    The web shop
    Do you have questions about the online shop or need help shopping? Please send your questions to kundservice@kaptenmat.se

    Miscellaneous
    Other questions regarding recipes or the like?
    Please use the form.

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    Haven't bought a frying pan yet?

    Why we have the market's best hob

    • Ergonomic working height 90 cm
    • Powerful burner with three rings
    • 4 mm cupped steel of the best quality
    • The market's best wind protection
    Buy the frying pan